Terms & Conditions

By using our taxi services, you acknowledge and agree that transportation is provided at your own risk. While we strive to maintain the highest safety standards, we cannot guarantee accident-free travel and are not liable for delays, traffic conditions, or unforeseen circumstances beyond our control. Passengers are responsible for securing their personal belongings during transit. All drivers are independent contractors and not employees of the company. Our liability is limited to the extent permitted by applicable law. Use of our services constitutes acceptance of these terms.

1. Service Agreement By booking our taxi services, you agree to these terms and conditions. Our drivers are independent contractors providing transportation services.

2. Booking and Payment

• Fares are calculated based on distance, time, and applicable rates

• Payment is due upon completion of journey

• Cancellation fees may apply for last-minute cancellations

3. Passenger Responsibilities

• Provide accurate pickup location and destination

• Be ready at scheduled pickup time

• Behave respectfully toward drivers and other passengers

• No smoking, illegal substances, or excessive alcohol consumption

• Secure your personal belongings

4. Liability

• Transportation provided at passenger's own risk

• Company not liable for delays due to traffic, weather, or other factors beyond our control

• Maximum liability limited to the fare amount

• Passengers responsible for any damage to vehicle

5. Safety and Conduct

• Drivers reserve the right to refuse service for safety concerns

• All vehicles are regularly maintained and insured

• Report any safety concerns immediately

6. Modifications These terms may be updated without prior notice. Continued use of services constitutes acceptance of any changes.

For more information about our terms and conditions, services, booking inquiries, or any questions you may have, please don't hesitate to get in touch with us. You can reach our team directly by calling +61 412 003 299 or sending an email to melbourne13taxii@gmail.com. We're here to assist you with all your transportation needs and look forward to hearing from you.